Email Services, CRM Software & Custom Databases in MD, DC & VA
Trusted IT Services in the Maryland, Virginia & Washington, DC Area
Do you own a business in Maryland, Virginia, or Washington, DC? If so, chances are you have struggled with your company’s databases a few times. More than likely, your database and email marketing software are out of date or simply don’t meet your business’s needs like they used to.
At Maryland Computer Service, we can keep your CRM software, email marketing, and other databases up to date so you can focus your business efforts elsewhere. Our email marketing and database services allow you to save time, money, and resources and help you focus your efforts on other critical business aspects.
Call Maryland Computer Service at (301) 202-6521 or contact us online to learn how we can improve your business’s CRM software, email services and databases!
CRM Software (Contact Relationship Management) & Database Services
Communication between team members within your business and with clients is a critical business function within all companies. Developing a custom database to meet your business objectives while simultaneously managing client relationships is imperative to your company’s success. Developing a database depends on a variety of internal and external factors, including the industry, clientele, and your specific business needs.
Maryland Computer Service will work directly with you to determine your business goals and develop a database or CRM platform to help you exceed your goals.
Consider the following when selecting database services near you:
- Do you need to create a new database or improve a preexisting one?
- What is the size of your business (number of users/workstations)?
- What is your estimated budget?
- Do you need your database to automate reports? If so, how many types of unique reports?
- What are your system requirements? Do you require a user interface, reporting capabilities, eCommerce integration, optimization or fine tuning, ongoing administration support, ongoing development support, etc.?
- Do you require an address book, event scheduling, messaging (email or instant message), to-do task lists, document activities, etc.?
- What database system will you be using? (e.g. Oracle, SQL Server, Teradata, Informix, etc.)
- What are your primary operating systems? (e.g. Mac, Windows Vista, Windows XP, etc.)
- What is your preferred programming language? (e.g. HTML, Java, PHP, XML, etc.)
Already have CRM software, but are in need of an email services platform? It’s important to integrate an email platform with your company’s domain and services. For example, email addresses to firstname.lastname@example.org are far more authoritative then a simple Gmail or Yahoo email address.
If your email services need to be improved or are no longer working for your company, we can help! Let us integrate email into your company’s database software—contact Maryland Computer Service today.
Email Services vs. Database Services: What’s the Difference?
In a perfect world, a well-functioning CRM or database would double as a useful email platform. Unfortunately, such databases do not currently exist. So, what’s the difference between custom databases (or CRM software) and email services?
CRM software is used to track a client’s information throughout your entire sales process. This type of custom database allows businesses to track a customers’ activities in real time and look at their activity before and after a predefined timeframe. In other words, CRM software allows you to track individual customer history!
On the other hand, our email services allow companies to integrate their work email with CRM software and other software used throughout your business.
The ideal solution for any business is to have both custom databases/CRM software and email services in place. Not sure what the right choice is for your Maryland, Virginia, or Washington, DC business? Contact us today to talk through your options so we can find a solution that works for your needs and budget.
Why Choose Maryland Computer Service?
At Maryland Computer Service, we offer our clients professional IT services they can depend on. Our real-world experience and dedication to excellent customer service set us apart from the competition. We are:
Email & Database Services in the DC Metropolitan
Ready to get started? Give us a call or contact us online to schedule a consultation for customized email and database services from Maryland Computer Service—(301) 202-6521!
We provide IT services in the following locations & more:
Maryland (MD): Annapolis, Bethesda, College Park, Columbia, Ellicott City, Gaithersburg, Germantown, Laurel, Montgomery Village, Potomac, Rockville, Silver Spring, and Takoma Park
Virginia (VA): Alexandria, Annandale, Arlington, Crystal City, Fairfax, Falls Church, Herndon, Reston, and Vienna
Washington, District of Columbia (DC): Capitol Hill, Georgetown, and K Street