Cyber Attacks, Hackers & More: How to Protect Your Business

Nothing is more important than protecting your business’s confidential data and information. As the world of technology has expanded, information security has become more vital than ever. Cyber attackers and hackers can exploit holes in your security unless they are immediately taken care of, and data loss becomes a real concern in the event of natural disaster or system failures.

Read on and find out how to protect your business and prevent important data loss!

Cyber Security Services

If you are a computer user, odds are high that you’ve encountered some sort of minor virus or malware in the past. However, while the consequences of malware on your personal computer are typically minor, such as unwanted toolbars or annoying pop-ups, security breaches on a business network can be far more detrimental.

Cyber security services can protect your business network from dangerous viruses, spyware, and malware that would otherwise compromise your network’s integrity and confidentiality. Depending on your business and its needs, this might mean network security solutions, implementation of firewalls, or both.

Examples of network security services:

  • Network Security Analysis
  • Network design and configuration
  • Monthly network security maintenance
  • Network monitoring
  • Virtual Private Networks (VPNs)

Examples of firewall programs:

  • Network-level firewalls – Use network traffic sources and requested destinations to filter traffic and inspect packet headers.
  • Circuit-level gateways – Eliminate unauthorized information delivery to outside traffic sources.
  • Application-level gateway – Similar to circuit-level gateways, but are built around specific, designated applications. They can also block access to websites based on content.
  • Stateful multiplayer – The most advanced kind of firewall, offering the most information protection.

Data Protection & Recovery Services

While network security and firewalls are the first lines of defense against security breaches, it’s just as important to know what to do in the event that you lose some – or all – of your important company data.

Data protection and recovery services are absolutely integral to any information security plan. Do you have a data protection plan? Are you certain that your backup process will recover all of your data? Do you schedule regular backups to ensure your they contain all the most recent versions of your business’s important data and information?

If you answered no to any of these questions, then you may want to invest in some system recovery services and backup plans.

Full System Recovery

Full system recoveries are big – and they cover everything: data, applications, drivers, settings, operating systems, and more. In the event of a system failure, a full system backup should be able to return your business computers and IT system to their pre-failure appearances and performance.

Differential Backups

These backups reference the last full system backup, and copy all changes that have been made since. Every differential backup will be a bit bigger than the last.

Incremental Backups

These data backups don’t copy every file from one backup to the next, but, instead, only reference the last backup of any kind. They only copy and save files that have been changed since that backup, minimizing the size of the backup.

Protect Your MD, VA, or DC Business Today!

Don’t leave your business unguarded! Protect your business against cyber-attacks and hackers in the Maryland, Virginia, and Washington, DC areas.

Our specialists at Maryland Computer Service are experts in the field of information and cyber security. From installing a firewall to monitoring network access, from protecting your confidential information to ensuring its recovery when something goes wrong: our IT team can handle the task. Contact us for a consultation, and let us design a customized data protection and recovery plan for you!

Why Your Business Needs to Have a Proper Data Backup System in Place

There is nothing more critical than protecting your company’s data and information. What if you arrived at your office this morning to find all your computers and information technology were gone? Do you have a data protection plan in place to prevent the unwanted distribution of critical company and client information? When was the last time you tested your backup process to ensure flawless data recovery? Do you run regularly scheduled backups so you can recover in the event of an IT failure?

It’s an unfortunate truth: emergencies happen. Whether the issue is an IT failure, a fire or flood, or hackers, if your business doesn’t have a data protection system in place and you aren’t prepared with a data recovery plan, your company is vulnerable

Benefits of Having a Data Backup Plan for Your Business

Don’t let hackers, unexpected disasters (like fires or floods), or IT system failures prevent you from completing your work as scheduled. In an emergency, it’s important to know that your data is protected in the sense that it has been backed up and will be able to be recovered after the emergency, so your company will continue to be able to run smoothly as usual.

Securing your company’s data requires quite a bit more than a secure password! If you hope to be protected against the unwanted distribution of critical company and client information, then having a data protection plan you can depend on is crucial for your business.

Protecting your data is the first crucial step in making sure your company’s files stay safe if your computers are hacked, your system fails, or your office experiences a fire or flood. The second step is making sure you’re able to recover and restore your data so your business doesn’t come to a screeching halt without any of its necessary files or information.

Types of Data Backup Plans for Your Business

There are two main types of data backup plans you could look at for your Maryland, Virginia, or Washington, DC area business: differential and incremental backups. Differential and incremental backups allow you to safely back up and store sensitive business information to prevent data loss. Both differential and incremental backups reduce backup time, which is crucial in an emergency!

Incremental Backups

This is a type of data backup that doesn’t copy every single file from one backup to the next. These backups are not based on the last full backup, but on the last backup of any kind. Incremental backups only copy files that have been altered or changed since that last backup, which minimizes backup size.

Differential Backups

These backups are based on the last full backup that was performed and will copy all changes since the last full backup was performed. This means that each differential backup will be larger than the last.

Depend on Maryland Computer Service for Data Backup & Recovery in MD, VA & DC

Maryland Computer Service is one of Maryland, Virginia, and Washington, DC’s most trusted managed service providers. With over 20 years of combined industry experience, our IT specialists can design and implement custom data protection solutions your company can depend on. We’ll work in conjunction with your company to determine your exact business needs—safely protecting against data loss. Contact us to schedule a consultation.

Maryland Computer Service is 100 percent HIPAA compliant and adheres to all HIPAA guidelines. To learn more about HIPAA compliancy or our data protection services, contact us today!

Why It Makes More Sense to Outsource IT Services

When you’re responsible for running a small or medium-sized business, we understand that resources can be limited, both in terms of time and money.  Even so, if your business fails to maintain regular system backups, patches, or security, your business network could be at risk of significant downtime and productivity loss—something no company wants to experience!

Small businesses need technology to operate efficiently and to compete effectively in their industry and service area. The last thing any business wants is for its computer network and workstations to break down! One way to protect your business from experiencing any of the above is with managed IT services from Maryland Computer Service.

Outsourcing your company’s IT services is the ideal option for SMBs in the Maryland, Virginia, and Washington, DC area. This option is less expensive and time-consuming, and allows you to focus on running your business while we handle your IT needs.

Learn more about what’s included in our managed IT services at Maryland Computer Service below, or contact us now to schedule a free consultation!

What’s Included When You Outsource Your IT Services to MCS?

When you outsource your IT management to Maryland Computer Service, we can design and implement a custom-built maintenance plan that fits your business needs and budget requirements. These customized IT support plans take preventative steps to catch any system errors before they turn into larger problems, protecting your entire information technology system and daily business operations.

When providing IT services for your small or medium-sized business, we monitor and manage key features of your entire IT network and deliver:

  • 24/7 monitoring and management of all vital IT systems
  • Hardware and software support
  • Preventative maintenance of critical servers and business networks
  • Improved technology performance and productivity
  • Preset monthly pricing
  • And more!

No matter what your industry, we can design and configure a network that works for you—from businesses with just five computers to more than 100, we can help!

What Other IT Services Does MCS Offer Small Businesses in the DC Area?

Beyond our general managed IT support services, we offer a variety of other technology-based services to businesses in Maryland, Virginia, and Washington, DC. Let us help your business improve and grow by providing you with:

  • Business network and server setup– Business networks maximize employee performance when running multiple desktop applications requiring reliable connectivity and 24/7/365 access to your organization’s data.
  • Business network design– We’ll design a network to meet your specific needs, including HIPAA compliance.
  • Cloud computing and storage– Don’t worry about being hardwired into your network. With cloud computing services from Maryland Computer Service, you and your employees can access network servers and critical data on-the-go or from home!
  • Email design and database development– Your business may require a custom CRM.
  • Remote tech support– In most instances your IT equipment operates without any hiccups. However, if you experience an emergency or need immediate IT support, we’re here to help! We offer remote technical support for all of our small business clients, including 24/7/365 monitoring.
  • And more

Start Outsourcing Your Company’s IT Services Today!

As a business owner, you’ve got enough to worry about without adding your company’s IT security and management to the list. So, make the less expensive, less time-consuming choice: outsource your IT services to Maryland Computer Service.

To set up a free consultation, contact us online or give us a call at (301) 202-6521 now!

Benefits of Using Remote IT Support for Your Business

In today’s fast-paced world, experiencing downtime from your computer or IT network can lead to loss of work, productivity, and revenue—something no company wants or can afford to experience. In a world where almost all business relies on properly functioning computers, networks, servers, and other IT equipment, receiving reliable, efficient, and cost effective technical support is vital.

If your company is paying for onsite technical support, you are missing out on a variety benefits that come with remote IT support!

Advantages of Remote Technical Support in MD, VA & DC

It’s Faster

A remote IT technician will be able to address your needs immediately when an issue arises, unlike an onsite technician, who will have to factor in the time it will take to travel to your business.

Instead of calling an IT company to come inspect your computer or traveling to a tech support specialist, remote technical support eliminates the need for travel. We can connect to your computer from anywhere at any time! You’ll receive technical support from an industry expert almost instantly.

It’s More Cost Effective

Remote technicians are able to resolve issues faster and don’t need to pay for travel, which helps decrease costs of their IT services. Eliminate travel expenditures (such as gas) and don’t waste company money on bringing an IT professional into your place of business, which could result in expensive fees from hourly wages, depending on the severity of your issue.

It’s More Efficient

Since remote technicians are able to handle your needs using remote access to your devices, phone and chat sessions, and remote monitoring and management solutions, they can resolve issues quickly, efficiently, and effectively. When you receive remote assistance from a certified IT professional, like Maryland Computer Service, you can rest assured your issue will be resolved in a timely manner.

We are a Microsoft Certified Partner and Microsoft Small Business Specialist, so we know just what it takes to resolve your problems and get your business back online as quickly as possible.

Start Using IT Support for Your Business in MD, VA or DC

Our remote support is performed over a secure connection, and we always ask for permission to see and access your computer during each support session. This allows us to quickly see and resolve the problem without wasting any time.

We offer our remote technical support service as part of our monthly service contract, or it can be used as needed. If seeking remote technical support on an as-needed basis, our assistance is available at $45 per hour (one hour minimum charge required).

At Maryland Computer Service, we work with small businesses throughout Maryland, Virginia, and Washington, DC to overcome the budget and time constraints limiting your business operations. Whether you simply don’t have the revenue to hire a full-time IT employee or just want an IT service provider to securely monitor your networks 24/7/365, we can help!

Need remote technical support for your business? Contact the experts at Maryland Computer Service to schedule a consultation now!

Why Work with a HIPAA Compliant IT Service?

When you think of HIPAA compliance, the first thing you might think of is secure medical information, since usually we hear that term in a doctor’s office. But HIPAA compliance is important when it comes to your company’s secure information, as well—and not all IT companies are HIPAA compliant!

Learn more about HIPAA compliance in terms of IT services, and why it’s important for your business!

What is HIPAA Compliance?

The Health Insurance Portability and Accountability Act of 1996, or HIPAA, refers to legislation passed by the U.S. government to establish industry standards to prevent the unlawful distribution of electronic Personal Health Information (PHI).

Additionally, HITECH, or the Health Information Technology for Economic and Clinical Health Act, establishes civil and criminal enforcement of HIPAA rules. You can learn more about HITECH and its HIPAA application here.

Under HIPAA, any “business associate” of an entity—like an IT company—must implement specific guidelines and procedures to protect PHI. It is recommended that entities and their business associates establish a written agreement outlining all HIPPA compliancy procedures.

What’s Different About HIPAA Compliant IT Services?

When you work with a HIPAA compliant IT service, you can be 100 percent confident that they are following HIPAA guidelines when it comes to protecting your employees’ personal health information. You’ll know this because they’ll implement the following, which are mandatory for HIPAA compliant companies or employees.

  • Physical Security Policies – These restrictions clarify who is or isn’t allowed to enter particular areas in a business facility (from smaller spaces, like server rooms, to your company’s campus as a whole) to prevent data from getting into the wrong hands. Often, businesses use methods like key codes or security badges to enforce these restrictions and keep your data safe.
  • Virus Protection – Having a virus protection system in place to protect your employees from viruses and hackers is a given, but how often are you updating that system? What would you do if you experienced a data breach in the system? That’s where Maryland Computer Service can help by actively monitoring your company’s hardware and software.
  • Workstation Policies – Whether it’s requiring a minimum password strength for employees’ computer logins, limiting unsuccessful login attempts, or making your employees change their passwords regularly, it’s crucial to enforce workstation security policies to keep your data secure.
  • Access Control – This restriction only grants access to certain software programs, electronic equipment, or classified data to certain employees. This could be as simple as requiring an administrator’s approval to download certain data onto your work computer.

Why Choose Maryland Computer Service as a HIPAA Compliant IT Service?

At Maryland Computer Service, we know just how important it is to protect all client personal health information, which is why we are 100 percent HIPAA compliant. Our certified IT experts will work closely with you to determine the current state of your organization’s technology infrastructure and recommend any procedural changes necessary.

To start working with a HIPAA compliant IT service you can trust in the Maryland, Virginia, or Washington, D.C. area, call Maryland Computer Service at (301) 202-6521 or contact us online today.

Why Data Recovery & Protection Is Important for Your Business

Does Your Business Have a Data Recovery & Protection Plan in Place?

If you arrived at work tomorrow to find that your company’s computers had been hacked, that the office flooded and destroyed your equipment, or that you had a total IT system failure—would you be prepared?

It’s an unfortunate truth: emergencies happen. Whether the issue is an IT failure, a fire or flood, or hackers, if your business doesn’t have a data protection system in place and you aren’t prepared with a data recovery plan, your company is vulnerable.

Why Your Business Needs to Have a Data Protection Plan in Place

Securing your company’s data requires much more than a secure password! If you want to be protected against the unwanted distribution of critical company and client information, then having a data protection plan you can depend on is crucial for your business.

Additionally, in an emergency, it’s important to know that your data is protected in the sense that it has been backed up and will be able to be recovered after the emergency, so your company will continue to be able to run smoothly as usual.

As a business owner, you want to make sure your employees and clients are safe in the case of a security breach of any kind. But you have a job to do—so instead of worrying about your important files, you should leave data protection to a company you can trust. At Maryland Computer Service, our experts are trained in controlling access to your IT system and protecting your critical business information from any outside threat, from hackers to system failure and beyond.

The Benefits of Getting a Data Recovery Plan for Your Business

Protecting your data is the first crucial step in making sure your company’s files will remain safe if your computers are hacked, your system fails, or your office experiences a fire or flood. The second step is making sure you’re able to recover and restore your data so your business doesn’t come to a screeching halt without any of its necessary files or information.

There are a variety of data recovery options that you can choose from when deciding how you want to protect your business’s important information so that you’ll be able to recover it in the case of an emergency.

Full System Data Recovery

A full system data recovery allows you to recover and retrieve your entire system, including:

  • Data
  • Applications
  • Drivers
  • Settings
  • Operating Systems
  • And more

After a full system recovery is completed, your business’s entire IT system should start, look, and perform exactly as it did before its failure. Each employee’s computer will be returned to its original state.

Incremental Data Backup

This is a type of data backup that doesn’t copy every single file from one backup to the next. These backups are not based on the last full backup, but on the last backup of any kind. Incremental backups only copy files that have been altered or changed since that last backup, which minimizes backup size.

Differential Data Backup

These backups are based on the last full backup that was performed and will copy all changes since the last full backup was performed. This means that each differential backup will be larger than the last.

Selective Data Backup

In a selective backup, you are able to manually select which files you do and do not want to back up at any given time. Selective data recovery is not recommended, since the backup is not automatic and employees must manually set a date and time to back up data. However, if a system failure occurs, backed up files and information will be readily available to restore your data and get you back online as quickly as possible.

Trusted Data Recovery & Protection Solutions in DC, VA & MD

Maryland Computer Service is one of Maryland, Virginia, and Washington, DC’s most trusted managed service providers. With over 20 years of combined industry experience, our IT specialists can design and implement custom data protection solutions your company can depend on. We’ll work in conjunction with your company to determine your exact business needs—safely protecting against data loss. Call us at (301) 202-6521 or contact us online to schedule service today.

Maryland Computer Service is 100 percent HIPAA compliant and adheres to all HIPAA guidelines. To learn more about HIPAA compliancy or our data protection services, contact us today.