Remote Support & Assistance

MCS offers secure remote technical support. Get instant technical assistance from a Microsoft Certified Professional within minutes! With this service we are able to see exactly what you see at your computer as if we were sitting right next to you. As long as you have internet access we can setup a remote session and instantly begin working on your computer problem!

Our remote support is done over a secure connection and permission to see and access your computer is granted during each support session. This service allows us to quickly see and resolve the problem without have to waste time driving to your location. This allows us to resolve your technical problem quickly which saves you time and money.

This service is offered as part of our monthly service contract or can be used on an as needed basis. The cost for remote support on as needed basis is $45 per hour with a 1 hour minimum charge.